AI that answers with your knowledge — and a human one click away
GoBrise resolves routine customer questions using answers grounded in your own knowledge base, trains itself on every resolution, escalates anything sensitive to your agents, and runs entirely under your brand.
No credit card required · Live in under an hour · 30+ languages
- Answer grounded in 4 sources
- Confidence 0.92
- Escalated to a human in 1 click
- Branded with your colours
Trusted by teams worldwide
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AI-only support frustrates customers. Human-only support can't keep up.
Most support tools force a choice between speed and trust. Customers get a bot that invents answers, or a queue that takes hours. GoBrise runs both in one thread.
The AI-only problem
Generic chatbots answer from the open internet, hallucinate policy details, and loop customers through menus. Every wrong answer costs trust and creates a second ticket.
The human-only problem
Live teams answer the same twenty questions all day, can't cover every time zone, and spend their best hours on work a well-written help article already solves.
How GoBrise solves it
The AI answers only from your approved knowledge base and scores its own confidence. Routine questions resolve instantly; anything uncertain or sensitive reaches an agent with full context.
Platform
Four capabilities, one conversation
Each part of the platform works on the same thread, the same customer history, and the same knowledge base — so nothing gets lost at a handoff.
AI Agent
Answers are generated only from your own approved content, with a confidence score on every reply. When confidence drops, the conversation escalates instead of guessing.
Learn moreLive Chat & Human Handoff
Agents see the full AI transcript and take over in one click. The customer stays in the same thread and never repeats themselves.
Learn moreSelf-Training Knowledge Base
Every resolved conversation and every new document is indexed automatically, so the answers your team writes once are reused forever.
Learn moreWhite-Label Branding
Your logo, colours, tone of voice, and domain across the widget and email. Resellers and agencies can deploy it as their own product.
Learn more
What support leaders say
Placeholder testimonials — replace the quote, role, and company text with real, approved customer quotes before launch.
Placeholder testimonial: the AI now resolves the routine questions our team used to answer twenty times a day, and everything sensitive still reaches a person within a minute.
Placeholder testimonial: we launched in a weekend using our existing help articles, and our first-response time dropped from hours to seconds across three time zones.
Placeholder testimonial: the guardrails matter most to us. The assistant explains our process clearly and hands anything advice-shaped to a qualified colleague.
Solutions
Built for the questions your industry actually gets
Answer quality depends on context. Each industry playbook ships with escalation rules and tone guidance tuned to that sector — including strict guardrails for regulated work like company formation and legal services.
Explore solutions by industryWorks with the tools your team already runs
Sync conversations to your helpdesk, enrich them from your CRM, and pull live order or account data — or build your own connector with the REST API and webhooks.
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Pricing that scales with resolutions, not headcount
Start free, upgrade when the AI is carrying real volume. Conversations your own agents handle are never billed as AI resolutions.
Starter
Free
For your first AI agent
- 1 website widget
- Up to 200 AI conversations
- Community support
- Most popular
Growth
Custom
For scaling support teams
- Unlimited agents & widgets
- Integrations and analytics
- Priority support
Enterprise
Talk to us
For regulated and global teams
- Full white-label branding
- SSO and audit logs
- Data residency options
Launch AI support your customers actually trust
Connect your knowledge base, brand the widget, and go live today. Your team stays in control of every escalation.