Every conversation starts in the same place. The AI answers what it can from your own approved content, and your team steps in the moment a person is the better answer — in the same thread, with the full history.
Unlimited human live chat on every plan · No credit card for Free
Answers generated only from your own approved content, with a handoff whenever confidence is low.
Unlimited human live chat on every plan, in a shared inbox where AI and agent replies live in one thread.
The knowledge your team writes once becomes an answer the AI can give at any hour.
Run the widget entirely as your own product, with no platform branding in sight.
Four steps, one thread. The visitor never has to repeat themselves and your team never loses context.
The chat widget sits on your site with your branding. No app to install, no account required for the visitor.
It searches the content you have approved — help articles, documents and manual entries — for material that actually answers the question.
If the AI finds a confident, well-supported answer it replies. If it does not, the conversation is escalated to your team rather than guessed at.
Your agent picks up the same thread with the full transcript in view, and the AI stops replying automatically.
The AI never answers outside the material you have approved.
Low confidence goes to a human, in the same thread.
We publish how our AI performs on real readiness checks.
View our AI accuracy benchmarkHuman live chat is unlimited everywhere. AI, crawling and white-label scale with your plan.
| Feature | Free $0/mo | Starter $29/mo | Growth+ $79/mo |
|---|---|---|---|
| Unlimited human live chat | |||
| Monthly AI allowance | 25 AI replies / month | 500/mo | 2,000/mo |
| Knowledge base | |||
| Website crawling | |||
| White-label |
Yes. Human live chat is unlimited on every plan, including Free. The Free plan includes 25 AI replies / month and shows a non-removable “Powered by GoBrise” badge on the widget.
Only from the content you approve — your website pages, documents you upload and manual entries your team writes in the dashboard.
It escalates the conversation to your team instead of guessing. Your agent picks up the same thread with the full history, and the AI stops replying.
Yes. Growth, Business, Enterprise are white-label, with no GoBrise branding on the widget. The Free and Starter plans keep the “Powered by GoBrise” badge.
No. The chat widget runs on your website. Visitors don't install an app or create an account to message you.
Unlimited human live chat is included on every plan. Turn the AI on when your content is ready.