AI chatbot for agencies and web studios

You can deploy a white-labelled widget on client sites today: Growth and Business remove GoBrise branding, and the logo, colours and welcome message are configured per deployment. What does not exist yet is a formal reseller programme with multi-client management under one login and reseller pricing. That is on the roadmap without a committed date. If a client contract depends on it, talk to us about where it stands rather than writing it into a proposal.

Each client runs as its own account, which keeps knowledge bases, conversations and team access completely separate. The trade-off is administrative: you move between accounts rather than seeing a single portfolio view. Agencies handle this by standardising the process — the same content template, the same test set, the same monthly review — so switching context is quick. If you manage a large portfolio, weigh that overhead honestly before committing to a fixed-fee support service.

Decide it in writing at the start, because it is awkward later. Many studios put the account in the client's name and take administrative access, which means the client keeps their data and history if the relationship ends. Others hold the account and rebill, which is simpler operationally but needs a clear exit clause. Either can work; what causes disputes is leaving ownership, billing and data portability unstated until someone asks to leave.

Yes. Branding is configured per deployment, so logo, colours and welcome message follow the site you built rather than a shared studio look. On Growth and Business, GoBrise branding is removed entirely. Free and Starter deployments keep the published branding treatment, so if an unbranded experience is part of what you sold, make sure the client is on a plan that includes it before launch.

Yes. Each business on the platform has its own knowledge base, conversations and team, and content from one client is not used to answer another client's visitors. This is a core part of the design rather than a configuration option. If you have a client with specific contractual requirements about data handling, review those requirements with us directly instead of assuming a general statement on a marketing page covers them.

We will not invent a number for you, but the shape most agencies use is a setup fee for install, content build and testing, plus a monthly retainer covering the plan cost, content maintenance and a review. The retainer is justified by the ongoing work: support content drifts as the client changes services, prices and policies, and an assistant answering from stale content is worse than no assistant. Price the review, not just the install.

The installation itself is quick — a snippet on the site and a branding configuration. The realistic timeline is set by content: gathering the client's answers, resolving contradictions between pages, and testing against real enquiries. For a client with a well-maintained site, a focused week is achievable. For a client whose policies live in staff members' heads, budget longer and treat the content interview as part of the deliverable.

Yes, and usually they should. Unlimited human live chat is included on every plan, including Free, so the client's team can take conversations directly. When a person replies or takes over, the AI stops speaking in that conversation, which avoids the client's staff and an automated reply contradicting each other while a customer is watching.

Be upfront about the boundary. GoBrise focuses on website chat with grounded AI answers and clean human handover. A client who needs outbound campaigns, a large integration marketplace or deep CRM-driven workflows may be better served elsewhere, and telling them that protects your credibility. Our comparison page sets out where GoBrise differs from a broader suite, which is a useful reference during a client conversation.

That is the approach we would recommend. Install it on your studio site, load your own service and process content, and run your real enquiries through it. You learn where the content work is, how escalation behaves and what the handover feels like — before any of it happens in front of a client. It also gives you an honest reference point when a prospect asks what it is actually like to run.