How do you work / what's your process
Your engagement process, typical timeline, and how a project usually starts — the single most repeated question from new prospects, answered consistently at any hour.
AI chatbot for freelance consultants
AI chatbot for freelance consultants and solo operators
A solo consultant fields the same intake and process questions from every prospective and current client, with no team to staff a support inbox. GoBrise answers those from content you write once, and routes anything real straight to you.
- The same "how do you work / what's your process" question repeats with every new prospect
- A solo operator has no team to staff a live-chat inbox during a client call
- Scope and availability questions arrive at all hours from prospects across time zones
- A real client question always needs you personally, not a general answer
Last reviewed 20 September 2026
Quick summary
Solo-friendly
One person can run this — the assistant covers repeatable questions while you're on calls or unavailable.
Procedural
How you work, what your process involves, and general availability — not project-specific advice or a proposal.
$0
Unlimited human live chat on the Free plan before you commit to any AI spend.
24/7
A prospect researching at an odd hour gets an answer instead of an unanswered inbox message.
What people actually ask
Real questions this page answers, drawn from the conversations teams like yours handle every day.
What do you charge / how is pricing structured
Your published pricing model or starting rates, answered clearly; a specific quote for a specific project still needs you directly.
Are you available / when could we start
General availability information if you keep it current; specific scheduling is routed to you to confirm.
Can you help with [specific project]
Routed to you as a real intake conversation — the assistant can capture the enquiry and hand it off, but the actual scoping conversation is yours.
I'm an existing client with a question about our project
Anything project-specific is escalated to you directly rather than answered generally, since only you know the actual project details.
How it works
Step 1
Write your process and pricing content once
How you work, typical engagement structure, and pricing model — the questions you currently answer the same way over email, every time.
Step 2
Decide what needs you personally versus what's general
General process and availability questions are automatable; actual project scoping and existing-client project questions should always reach you.
Step 3
Set realistic availability expectations
If you're often unavailable for hours at a time (on client calls, deep work), say so honestly in the widget rather than implying instant replies.
Step 4
Install the widget on your site's contact and services pages
Where prospects are actually deciding whether to reach out, not buried on a page they won't find.
Step 5
Test with your real inbound questions
Pull actual past prospect emails and run them through it, confirming process answers are accurate and real enquiries route to you cleanly.
Step 6
Review occasionally as your process changes
As your rates, availability, or engagement model shift, update the content — stale process content is confusing to new prospects.
Who this is — and isn't — for
An honest read on where GoBrise fits, so you can rule it out quickly if it doesn't.
A good fit if
- You get the same process and pricing questions repeatedly from new prospects
- You have no team to staff a support inbox and want repeatable questions handled automatically
- Your process and pricing are stable enough to document clearly
- You want every real enquiry to reach you personally rather than a generic auto-reply
- Prospects research or reach out outside the hours you're actually available
Not the right tool if
- Your pricing or process is different for every project and can't be generalized
- You want the assistant to actually scope or quote a project — that's a conversation only you can have
- Most enquiries you get are already highly specific rather than general process questions
- You'd rather every enquiry go straight to your inbox unfiltered
- You update your process or availability so rarely that written content would go stale unnoticed
Frequently asked questions
Can it actually quote a project for me?
No — it can explain your general pricing model or starting rates if documented, but an actual project quote needs you directly.
Do I need a team to run this?
No — this is built to work for a solo operator. It handles repeatable questions while you're unavailable, and routes real enquiries to you.
Will it make me look less personal to prospects?
The welcome message and content are entirely yours to write in your own voice — it's a tool for answering repeated questions, not a replacement for your actual client relationships.
Can it capture a lead and notify me?
Yes, using the same lead-capture and handoff actions available across GoBrise — useful for catching an enquiry while you're offline.
How do I keep it from over-promising on availability?
State your real availability honestly in the content — the assistant restates what you've written, so vague or optimistic content produces misleading answers.
Can existing clients use the same widget?
Yes, but project-specific questions from existing clients should route to you directly rather than being answered generally, since only you know the actual project.
Is this worth it for a solo consultant, cost-wise?
The Free plan includes unlimited human live chat with no AI credits, so you can run it manually first and add AI credits only if the volume justifies it.
How should I test it before putting it on my site?
Pull your actual past prospect emails and run them through it, checking that process answers are accurate and anything project-specific routes to you.
Try it on your own content
Start free with unlimited human live chat, add your content, and judge the answers for yourself.