Can I remove all GoBrise branding
Yes, from the Growth plan upward — logo, colours, and the "Powered by" mark are fully removable. Free and Starter show the standard GoBrise branding treatment.
AI chatbot for white-label resellers
AI chatbot for white-label resellers
Reselling support software means the brand, the billing relationship and the account ownership all need to be clear before a single client goes live. GoBrise supports fully white-labelled presentation on higher plans, with the commercial questions answered honestly upfront.
- A reseller's brand has to be the only thing a client sees, end to end
- Who owns the account and who pays the bill needs deciding before launch, not after
- Branding removal is a plan-tier decision, not a default on every tier
- Client data separation matters as much commercially as it does technically
Last reviewed 20 September 2026
Quick summary
White-label
Full branding removal — logo, colours, domain — is available from the Growth tier upward; Free and Starter show "Powered by GoBrise".
Per client
Each client's knowledge base, conversations and team are kept fully separate from every other account on the platform.
You decide
Whether the client pays you directly, or you rebill, or you absorb the cost into a package price, is entirely your commercial decision.
$0
A client can start on the Free plan with unlimited human live chat before any AI spend is committed.
What people actually ask
Real questions this page answers, drawn from the conversations teams like yours handle every day.
Who should own the account, me or the client
Either works; the decision should be made explicitly upfront and tied to who owns the account if the relationship ends, since content and history live with the account owner.
How do I bill for this as a reseller
Entirely your decision — direct client billing, a marked-up rebill, or bundling the cost into a retainer package are all common patterns.
Is client data kept separate between the businesses I manage
Yes — each account's knowledge base, conversations, and team access are isolated from every other account on the platform.
What happens if a client wants to leave
Depends on account ownership decided at setup — if the client owns the account, it stays with them; if you own it, that's a transition conversation to have directly.
How it works
Step 1
Decide account ownership before the first client
Who owns the account if the relationship ends is a commercial decision, not a technical one — settle it explicitly and document it in your contract.
Step 2
Choose the plan tier that matches your branding promise
If you're promising a fully white-labelled experience, confirm you're on Growth or Business before selling that promise to a client.
Step 3
Set your billing model explicitly
Direct billing, rebilling with a markup, or bundling into a package price — decide once and apply it consistently across clients.
Step 4
Set up each client as a fully separate account
Content, conversations, and team access stay isolated per client, which is both a technical and a commercial protection.
Step 5
Test the white-label experience end to end
Check every touchpoint a client's customer would see — widget, emails, any visible branding — to confirm nothing reveals the underlying platform.
Step 6
Document your reseller terms for each client contract
Ownership, billing, and what happens on cancellation should be written into your own client agreements, not assumed.
Who this is — and isn't — for
An honest read on where GoBrise fits, so you can rule it out quickly if it doesn't.
A good fit if
- You want a fully white-labelled widget your resale clients never see as a third-party tool
- You're on or planning to move to the Growth tier or above for full branding removal
- You're comfortable setting explicit account-ownership and billing terms per client
- You want strict data separation between the businesses you manage as both a technical and commercial safeguard
- You have your own client contracts where reseller terms can be documented
Not the right tool if
- You want an unbranded widget on the Free or Starter plan — full white-labelling starts at Growth
- You haven't yet decided who owns client accounts if a relationship ends
- You want a built-in reseller billing or invoicing layer — billing between you and your clients is handled outside the platform
- You need multi-client management under one consolidated login — that's roadmap, not shipped today
- You expect the platform itself to define your reseller contract terms — that's your own agreement to write
Frequently asked questions
At what plan tier can I remove all branding?
Growth and Business plans remove GoBrise branding entirely. Free and Starter show the standard "Powered by GoBrise" treatment.
Does the platform handle billing between me and my clients?
No — how you charge your clients is entirely your own arrangement, separate from your GoBrise subscription.
Can I manage multiple resale clients from one login?
Not today as a consolidated view — each client is a separate account. A dedicated multi-client console is on the roadmap without a committed date.
What happens to a client's data if I stop reselling to them?
Depends on who owns the account, which should be decided and documented at setup — the account and its content stay with whoever owns it.
Is client data ever shared across the businesses I manage?
No — each client's knowledge base, conversations, and team access are kept fully separate from every other account.
Can I trial the white-label experience before selling it?
Yes — setting it up on your own account first lets you verify the full branding removal before promising it to a client.
Do I need a contract with GoBrise or just with my clients?
Your subscription terms are with GoBrise; your resale relationship and its terms (billing, ownership, cancellation) are your own client agreement to write.
How should I evaluate this before committing to a reseller model?
Test the full client-facing experience end to end on the plan tier you intend to sell, and confirm your billing and ownership terms are documented before your first client launch.
Try it on your own content
Start free with unlimited human live chat, add your content, and judge the answers for yourself.