Where is my campaign / what's the current status
General process and timeline questions answered from what you've documented about your own workflow — not live campaign data unless you connect it separately.
AI chatbot for marketing agencies
AI chatbot for marketing agencies
Marketing agency clients ask the same campaign-status and process questions across every account. GoBrise answers those from content you write per client, under your studio's own branding, and hands anything requiring real judgement to your team.
- Clients ask "where's my campaign at" on a loop between status calls
- Reporting cadence and what's included in retainer scope repeat across accounts
- Each client's answers are genuinely different — one shared bot page doesn't work
- A campaign-performance judgement call always needs a strategist, not a bot
Last reviewed 20 September 2026
Quick summary
Per client
Each client's knowledge base, conversations and team stay separate from every other account you run.
White-label
Growth and Business plans remove GoBrise branding entirely — the widget reads as part of your agency.
Procedural
Process, cadence, and scope questions answered from content you write — not campaign strategy or performance judgement.
$0
A client can start on the Free plan with unlimited human live chat before any AI spend is committed.
What people actually ask
Real questions this page answers, drawn from the conversations teams like yours handle every day.
What's included in our retainer
Scope, deliverables, and what counts as an extra — answered consistently from your published account terms, reducing scope-creep disputes.
When do we get our next report
Reporting cadence and format, answered from your documented process, at any hour a client is checking.
Why did our numbers change
General explanation of what typically drives shifts (seasonality, platform changes) if documented; a specific account's actual performance analysis needs a strategist.
Can we add [service] to our scope
Routed to account management as a scope-change conversation — a commercial decision, not something the assistant decides.
How it works
Step 1
Set up each client as its own account
Separate knowledge base and conversations per client — content that's true for one account is often wrong for another.
Step 2
Write your process and scope content once per client
Retainer inclusions, reporting cadence, and standard process, documented in your studio's own voice.
Step 3
Separate process questions from strategy judgement
Status and scope questions are automatable; "why did performance change" or "should we shift budget" needs a strategist, every time.
Step 4
Install the widget with your branding, not GoBrise's
Growth and Business plans remove GoBrise branding entirely, so the client experience reads as part of your studio.
Step 5
Test with real client status questions
Pull actual client Slack or email questions and run them through it, confirming process answers are correct and strategy questions route to a person.
Step 6
Review per client on a schedule
Content ages differently per account as retainers and scopes change — review each client's content on its own cadence, not all at once.
Who this is — and isn't — for
An honest read on where GoBrise fits, so you can rule it out quickly if it doesn't.
A good fit if
- Clients ask repeatable process and scope questions you can document once per account
- You want strategy and performance-judgement questions to reach a strategist every time
- You're comfortable running one account per client with separate content and conversations
- White-label presentation under your own brand matters to how you deliver this
- You want a recurring content-review habit built into account management, not a one-off setup
Not the right tool if
- You want the assistant to pull live campaign data or make strategy calls — it can't, without a separate integration
- Most client questions are already genuinely strategic rather than process-based
- You want one shared bot across all clients rather than per-account separation
- You don't have a repeatable process for writing and updating per-client content
- Your retainer scope is renegotiated informally often enough that written terms go stale fast
Frequently asked questions
Can it tell a client their actual campaign performance?
Not without a separate data connection to your ad platforms or reporting tool. Out of the box, it answers process and scope questions from what you've written.
Can each client have a different look and welcome message?
Yes — each client is set up as its own account with its own branding, content, and conversation history, kept fully separate from every other client.
What if a client asks something strategic?
That's routed to your team — the assistant answers process and scope questions from documented content, not strategy or performance judgement calls.
How do we handle scope-creep questions?
Document your retainer inclusions precisely per client so the assistant can answer clearly, and route any "can we add X" request to account management as a commercial conversation.
Can we resell this under our own brand?
Yes, white-label presentation is available on Growth and Business plans — the widget carries your branding with no GoBrise mark.
How many client accounts can we manage today?
One account per client is the current pattern — a dedicated multi-client console with consolidated management is on the roadmap without a committed date.
How much content do we need per client before launch?
Start with your top 15-20 real client questions — status, scope, reporting cadence — and expand from what still escalates.
Can we try it on our own studio site first?
Yes — starting on your own site before rolling it out to a client is a good way to judge the handoff and content quality yourself.
Try it on your own content
Start free with unlimited human live chat, add your content, and judge the answers for yourself.