An AI agent that answers from your business — not from guesswork
Generic assistants improvise. This one works from the material you have approved, so the answers your customers receive sound like your team wrote them, because your team did.
Trained on your business, in plain steps
You point the AI at the content that already explains your business, and it learns from that. There is nothing to script and no conversation trees to maintain.
- Your website pages and help content
- Documents and policies you upload
- Manual entries your team writes directly in the dashboard
- Updates take effect as soon as the content is saved
It answers when it is confident — and hands over when it is not
Every reply is checked against how well your content actually covers the question. A strong match becomes an answer. A weak match becomes a handoff to your team. That restraint is the point: your customers get a correct answer or a person, never an invented one.
- Replies are supported by your own content
- Weakly supported questions escalate instead of being answered
- Sensitive or explicit requests for a person go straight to your team
- Every escalation is visible to agents with the reason attached
It remembers the conversation
The AI keeps the context of the current conversation, so a follow-up like "and how long does that take?" is understood against what was just discussed. Customers do not have to restate their situation with every message.
Multiple AI agents on Growth and above
On Growth and higher plans you can configure more than one AI agent — for example, one for pre-sales questions and another for existing customers — each with its own focus and knowledge.
Available on Growth and above. See the Pricing page for what each plan includes.
Put your own content to work
Add your help material once and let the AI handle the routine questions, with your team one click away.